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Taking Control of Your Brand Through Remote Management
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 Taking Control of Your Brand Through Remote Management | Hotel F&B Observer
Quality and consistency are required of all brands to be successful, and when operations are over multiple locations, it is always a challenge to maintain the control to provide that consistent quality your customers demand. Slowly but surely, the tools to provide insight and control, even when you are not in the restaurant, are being made available.
Computer sensors are showing up in every type of device used in the industry. Deep fryers, refrigerators, freezers, air conditioning, and even coffee machines have sensors and digital data. Two innovative companies, Perk Dynamics and La Cimbali, have partnered to provide a leading edge automatic espresso/cappuccino machine that can be monitored remotely and reprogrammed from a central location. This new product innovation could be ideal for hotel lobby kiosks, resorts/spa area, hotel restaurants, and for high traffic convention areas. read more...
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Perk Dynamics, Inc. certifies LaCimbali S39 as market ready.
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The S39 has been tested and has successfully completed testing on both the AutoPerk™ and PerkAlert™ software. Customers wishing to improve overall operational and maintenance efficiency of their gourmet coffee operation can now implement this strategy by adding a LaCimbali S39 to provide consistent high quality gourmet coffee and along with AutoPerk and PerkAlert software from Perk Dynamics.(Read More)
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Perk Dynamics, Inc. Releases Coffee Management Software Solution at NRA!!
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Perk Dynamics. Inc. will be demonstrating a fully integrated coffee solution at the National Restaurant Show in Chicago May 22 – 25, 2010. The Perk Dynamics’ software provides complete management control of coffee operation locally and from remote locations. The AutoPerk™ software enables complete local order management while the PerkAlert™ software facilitates remote management of complete chain operations from any web enabled device.(Read More)
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Beyond The Barista
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 By Fred DeMicco |
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In a recent article by David Schepp that appeared in the Daily Finance by AOL entitled, “Coffee perks up July sales at McDonald’s”, he credited the positive performance of McDonald’s to their increase in sales of brewed beverages, mainly premium coffees. McDonald’s and Dunkin Donuts can compete with Starbucks and other premium coffee houses because of the advancement of technology in the coffee/espresso markets... Read the entire article.
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Automation vs. Human Interaction: Are We Alienating Our Customers with IT?
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At the 2009 Fall Penn State HRIM Technology Advisory Board Meeting, the following question was asked by an audience member: "Aren't we in the business of hospitality [and] if we use technology won't we lose contact with the customer and eliminate an opportunity to provide hospitality?" This is a hard question to answer especially for people in the industry who are over the age of 50. The standards for hospitality that were developed before the Internet, cell phones, or self-checkout kiosks were around -- and no one had even thought about social networking...Read the entire article
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Hospitality Technology
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